Greenlight Help Center

User First Setup

Set or reset your password, complete account setup, and upload your signature before acting on approval requests.

User First Setup screenshot

How to use this page

  1. 1 Open Reset password from the login page when you need to claim a new account or replace a default password.
  2. 2 Use the reset password email to open the Choose New Password page and save a private password.
  3. 3 After login, open Account Settings and confirm your profile details.
  4. 4 Use the Signature section to upload a clear signature image.
  5. 5 Open Dashboard only after password and signature setup are complete.

Password setup

  • Admin-created accounts may start with a default password and can be forced to change it on first login.
  • The reset password page is the external recovery path when the user cannot sign in.
  • The Account Settings password section is the signed-in path for replacing a known password.

Signature setup

  • A missing signature can affect generated PDFs and final approval output.
  • Use a clean image with only the signature, not a full scanned page.
  • Replace the signature whenever the stored image is outdated or unclear.

Page states and tabs

Reset password entry from login screenshot
Reset password entry from login
Account password and signature setup screenshot
Account password and signature setup