Greenlight Help Center

Users

Create, activate, edit, reset, and deactivate users while preserving audit-sensitive history.

Users screenshot

How to use this page

  1. 1 Create users with correct company, department, role, and active status.
  2. 2 Edit users when job position, department, or access changes.
  3. 3 Reset passwords only for verified users.
  4. 4 Deactivate users instead of deleting history-sensitive accounts.

Common checks

  • A missing company can hide requests from company-scoped users.
  • A wrong role can expose or hide admin navigation.
  • Inactive users should not appear as new approver choices.