Greenlight Help Center

Request Control

Inspect live workflows and intervene only when normal approval routing cannot resolve the issue.

Request Control screenshot

How to use this page

  1. 1 Review active, stalled, returned, approved, cancelled, and voided requests.
  2. 2 Open a request before administrative action.
  3. 3 Inject an approver only when the chain needs a documented correction.
  4. 4 Halt only when work must stop for an administrative reason.
  5. 5 Void approved requests only when the approved record must be reversed.

Scope

  • Super Admin sees all company requests.
  • Company Admin sees requests for their company.
  • Every intervention should leave a clear audit trail.